ORDERS AND GENERAL ENQUIRIES
Please be advised that we will be closed on the 25th, 26th, and 28th of December, and 1st of January to celebrate the holidays. Orders placed during this period may experience delays due to reduced staff.
ASSESSMENT CLOSURE PERIOD
Please note that our assessment services will be closed from the Thurs 21st Dec – Fri 5th Jan, due to the annual festive period and staff training. During this period, our team will not be available to respond to emails or handle any enquiries. All CPSRs (including Starter Assessments, PIFs and CLPs) purchased during this period will be processed when we re-open on 8th Jan.
Your query may be answered by checking the information on our website. Please follow the link below for any questions regarding submitting a CPSR:
https://naturallybalmy.co.uk/pages/dos-and-don-ts-when-submitting-recipes-for-assessments
For any questions related to the cost of a CPSR:
https://naturallybalmy.co.uk/collections/comprehensive-cosmetics
For any other questions:
https://naturallybalmy.co.uk/pages/safety-assessment-faq
To download our CPSR forms:
https://naturallybalmy.co.uk/pages/cpsr-forms
If you are submitting a new assessment, please note the current turnaround time is approximately -7-8 weeks from point of submission to the assessor. Please allow up to 7 weeks before chasing up your assessment (unless it has been agreed to be completed sooner).
We appreciate your understanding and wish you a wonderful holiday season.
